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Privacy Policy

Effective Date: June 1, 2026

JLG Lawyers respects your privacy and is committed to protecting the personal information, client information, and communications you share with us. This Privacy Policy explains how JLG Lawyers collects, uses, discloses, stores, and protects information through our website, online forms, phone calls, SMS/MMS communications, email, advertising tools, social media pages, and other services that link to this Privacy Policy.

For purposes of this Privacy Policy, “JLG Lawyers,” “we,” “our,” and “us” refer to JLG Lawyers and its attorneys, employees, contractors, and authorized service providers.

1. Information We Collect

We may collect personal information directly from you, automatically through our website and digital tools, or from third parties when permitted by law.

Information we collect may include:

  • Contact information: name, phone number, email address, mailing address, and preferred method of communication.
  • Employment and potential case information: employer name, job title, dates of employment, termination details, wage information, workplace complaints, communications with an employer, paystubs, employment documents, and other information you choose to provide for case evaluation.
  • Client and matter information: information needed to evaluate, open, manage, investigate, and provide legal services, including intake notes, signed agreements, documents, evidence, case updates, court filings, settlement information, and related communications.
  • Communications: emails, phone calls, voicemails, text messages, chat messages, form submissions, appointment requests, and other communications with us.
  • SMS/MMS consent information: your mobile number, opt-in status, opt-out status, message history, timestamps, and related consent records.
  • Website and device information: IP address, browser type, device type, pages viewed, referral source, UTM parameters, ad identifiers, cookies, pixels, analytics events, and other online activity information.
  • Sensitive information: depending on the nature of your inquiry or legal matter, you may choose to provide sensitive information, such as government identifiers, financial information, health-related information, disability-related information, pregnancy-related information, union-related information, harassment or discrimination details, or other sensitive facts relevant to a potential employment law claim. We use sensitive information only as reasonably necessary to evaluate your inquiry, provide legal services, comply with legal obligations, protect rights, or as otherwise permitted by law.

2. How We Use Information

We may use your information to:

  • Evaluate whether we can assist with your legal inquiry.
  • Schedule consultations, intake calls, appointments, and follow-ups.
  • Communicate with you by phone, email, SMS/MMS, mail, or other methods you authorize.
  • Provide legal services to clients.
  • Conduct conflict checks and internal case review.
  • Prepare, manage, investigate, and support legal claims.
  • Send case updates, appointment reminders, document requests, and other service-related messages.
  • Maintain client files, records, and internal business systems.
  • Operate, secure, improve, and troubleshoot our website, applications, and technology systems.
  • Measure advertising performance and improve marketing campaigns.
  • Respond to reviews, inquiries, requests, complaints, or legal process.
  • Comply with professional, ethical, regulatory, contractual, and legal obligations.
  • Protect the rights, safety, property, and security of JLG Lawyers, our clients, website visitors, employees, and others.

3. Attorney-Client and Client Data Privacy

Information submitted through our website or intake process may be confidential, but submitting information through the website does not by itself create an attorney-client relationship. An attorney-client relationship is created only when JLG Lawyers agrees to represent you and the required engagement agreement is signed.

If you become a client, your information may be protected by attorney-client privilege, attorney work product protections, and attorneys’ professional duties of confidentiality. We limit access to client and matter information to attorneys, staff, contractors, vendors, and service providers who need access to perform their work for JLG Lawyers, subject to confidentiality obligations where appropriate.

Please do not send highly sensitive or urgent legal information by SMS, website form, or social media unless we specifically ask you to do so. These channels may not be appropriate for detailed confidential legal communications.

4. SMS/MMS Communications and 10DLC Compliance

By providing your mobile phone number and opting in through our website, intake process, appointment process, or other consent method, you consent to receive SMS/MMS messages from JLG Lawyers.

Messages may include consultation scheduling, appointment reminders, intake follow-ups, document requests, case or client updates, and other communications related to your inquiry or legal services.

Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of SMS/MMS messages at any time. You may reply HELP for assistance.

Your consent to receive SMS/MMS messages is not a condition of hiring JLG Lawyers or receiving legal services.

We do not sell, rent, share, or transfer your mobile phone number, SMS/MMS opt-in information, or text messaging consent data to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary for service providers acting on our behalf to deliver SMS/MMS messages, comply with law, or protect rights.

If you opt out of SMS/MMS messages, we may still contact you by phone, email, mail, or other permitted methods regarding your inquiry, case, account, or legal services.

5. Cookies, Analytics, Advertising, and Tracking Technologies

We may use cookies, pixels, analytics tools, advertising platforms, and similar technologies to operate our website, understand how visitors use our site, measure advertising performance, improve user experience, and show relevant ads.

These tools may collect or receive information such as IP address, browser type, device information, pages visited, referral source, ad interactions, form events, and similar online activity information.

We may use third-party platforms, including search engines, social media platforms, analytics providers, advertising networks, CRM platforms, call tracking tools, and similar vendors. These platforms may process information according to their own privacy policies and settings.

We do not use client case information, privileged information, or SMS/MMS consent data for third-party marketing or promotional sharing.

6. How We Share Information

We may disclose information to:

  • Service providers and vendors who help us operate our website, CRM, phone systems, SMS/MMS messaging, email, hosting, analytics, advertising, payment, scheduling, document management, e-signature, cybersecurity, and business systems.
  • Attorneys, staff, contractors, consultants, experts, co-counsel, referral counsel, or other professionals involved in evaluating or handling a matter.
  • Courts, opposing parties, government agencies, investigators, mediators, arbitrators, insurers, or other parties when necessary or appropriate for legal representation, dispute resolution, or compliance with law.
  • Law enforcement, regulators, or other parties when required by law, subpoena, court order, legal process, or to protect rights, safety, or security.
  • Successor entities in connection with a merger, restructuring, business transfer, or similar transaction, subject to appropriate protections.

We do not sell your mobile phone number, SMS/MMS opt-in data, or SMS/MMS consent data.

7. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide legal services, maintain business records, comply with professional obligations, resolve disputes, enforce agreements, conduct conflict checks, comply with legal obligations, and protect our rights.

Client and legal matter records may be retained for periods required or permitted by law, professional obligations, internal policies, or legitimate business needs.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information and client information. However, no website, transmission method, storage system, phone system, SMS/MMS platform, or internet-based service can be guaranteed to be completely secure.

9. Your Choices

You may choose not to provide certain information, but we may be unable to respond to your inquiry, evaluate your matter, schedule a consultation, or provide services without it.

You may also:

  • Opt out of SMS/MMS messages by replying STOP.
  • Request SMS/MMS assistance by replying HELP.
  • Unsubscribe from marketing emails by using the unsubscribe link, where available.
  • Adjust browser settings to block or delete cookies, although some website features may not work properly.

10. California Privacy Rights

If you are a California resident, and to the extent required by applicable law, you may have rights regarding your personal information, including the right to know, access, delete, correct, opt out of certain sales or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising your rights.

To submit a privacy request, contact us at info@jlglawyers.com, call 818-630-7280, or write to us at 300 W Glenoaks Blvd Suite 300, Glendale, CA 91202.

We may need to verify your identity before responding. Some information may be exempt from deletion or disclosure, including information protected by attorney-client privilege, attorney work product, legal obligations, professional duties, security needs, or other exceptions.

JLG Lawyers does not sell personal information for money. JLG Lawyers does not sell or share SMS/MMS opt-in data or consent information.

11. Children’s Privacy

Our website and services are intended for adults seeking legal information or legal services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us.

12. Third-Party Websites and Services

Our website may link to third-party websites, platforms, social media pages, payment processors, scheduling tools, or other services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date. Your continued use of our website or services after an update means you acknowledge the updated Privacy Policy.

14. Contact Us

JLG Lawyers
300 W Glenoaks Blvd Suite 300
Glendale, CA 91202
Phone: 818-630-7280
Email: info@jlglawyers.com